Introduction
Welcome to OgaBot AI, a powerful service developed by BrainX Innovative Systems Ltd, and powered by WorldX.AI. This Privacy Policy governs your use of our website and services, collectively referred to as the “Service.”
By accessing and using OgaBot AI, you agree to the terms outlined in this Privacy Policy. This document explains how we collect, store, process, and disclose information related to your use of the Service. If you disagree with this policy, please refrain from using our Service.
OgaBot AI is committed to safeguarding the privacy of its users. This Privacy Policy applies to all users, including visitors, registered users, and subscribers. We may update this Privacy Policy periodically, and any changes will be posted here with the updated effective date.
This Privacy Policy describes your rights regarding your data, including the rights to access, correct, delete, or restrict the processing of your personal data. We encourage you to review the policy periodically to stay informed about our privacy practices.
Definitions
- Service: Refers to the website ogabotai.com and any other services provided by OgaBot AI.
- Personal Data: Any data that can directly or indirectly identify you, such as name, email address, phone number, payment information, and location.
- Usage Data: Includes information automatically collected from your interaction with our Service or the infrastructure, such as page visits, IP address, device type, browser type, etc.
- Cookies: Small text files placed on your device to track and store information regarding your activity on our website and Service.
- Data Controller: Refers to BrainX Innovative Systems Ltd, the company responsible for determining how your personal data is processed.
- Data Processor: Refers to third-party entities that process data on our behalf, such as service providers, advertisers, and analytics companies.
- Data Subject: The individual whose personal data is being processed.
- User: Refers to any individual using our Service, including visitors and subscribers.
Information Collection and Use
We collect a variety of information for different purposes to provide and enhance our Service. The data we collect includes:
- Personal Data
When you use our Service, we may request specific information that can identify or contact you, including:
- Full name
- Email address
- Phone number
- Billing details (including transactions in Naira (NGN) or other applicable currencies)
- Payment information for services purchased via our platform
- Subscription details (including the type and duration of your subscription)
- Usage Data
This includes information automatically collected by our system when you access or use our Service. Usage Data may include:
- IP address
- Browser type and version
- Device identifiers
- Pages you visit and the time spent on each
- Location data, if applicable
- Referring URLs
When you access our Service via a mobile device, the data may also include:
- Device-specific identifiers
- Mobile operating system version
- Mobile browser details
- Cookies and Tracking Technologies
We use cookies, web beacons, tags, and similar tracking technologies to enhance the user experience and analyze how users interact with our platform. These technologies help us track user activity and optimize our services. You may control your cookie preferences through your browser, but please note that disabling cookies may affect your user experience and limit certain functionalities on our Service.
The cookies we use include:
- Session cookies: For maintaining your session while you navigate the website.
- Preference cookies: To remember your preferences and customize your experience.
- Security cookies: To secure user data and protect against unauthorized access.
- Advertising cookies: To serve ads relevant to your interests.
Use of Data
We use the data we collect for several important purposes:
- To provide and maintain the Service: Ensuring that the platform functions as expected.
- To notify you about changes to the Service or updates regarding your account.
- To offer customer support: To assist you with any issues or inquiries.
- To improve the Service: By analyzing how users interact with the platform.
- To detect and prevent security breaches: Addressing any technical issues or fraud.
- To fulfill our contractual obligations: Such as billing, subscription renewals, and providing notices.
- To communicate with you about updates: Sending news, promotional content, and offers that may interest you.
We may use your data for other purposes, which will be communicated to you when we request the information.
Retention of Data
We retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy. This includes compliance with our legal obligations and resolving disputes. Data will be kept for the duration of your subscription and any additional time required to resolve any legal matters.
Usage Data is retained for shorter periods unless it is used to strengthen the security of the platform or improve its functionality. In some cases, we may retain Usage Data for longer periods if legally required.
Transfer of Data
Your data may be transferred to and stored on servers located outside of Nigeria. By using our Service, you consent to the transfer of your data to other countries. We take steps to ensure that your data is handled securely, and the necessary protections are in place when transferring your data internationally.
Disclosure of Data
We may disclose your Personal Data under the following circumstances:
- For law enforcement: To comply with legal obligations or in response to valid requests by public authorities.
- Business transactions: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
- With your consent: For any purpose to which you have explicitly agreed.
We may also disclose your data in situations where it is necessary to fulfill the purpose for which it was collected, such as including your company’s logo on our website if relevant.
Security of Data
We prioritize the security of your Personal Data and use commercially reasonable means to protect it. However, please note that no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
We employ the following security measures:
- Encryption of sensitive data.
- Firewalls and access controls to prevent unauthorized access.
- Data backup and disaster recovery plans to ensure the integrity of your data.
Your Data Protection Rights
As a Nigerian resident, you have several rights related to the processing of your Personal Data, including:
- Right to Access: You can request information on the data we hold about you.
- Right to Rectification: You can request corrections if any data we hold is inaccurate or incomplete.
- Right to Erasure: You can request the deletion of your data when it is no longer necessary for us to retain it.
- Right to Restrict Processing: You can request limitations on how we use your data.
- Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
- Right to Withdraw Consent: You can withdraw your consent for data processing at any time.
To exercise these rights, please contact us at [email protected]. We will process your request as soon as possible.
Service Providers
We may employ third-party companies and individuals (collectively, "Service Providers") to facilitate our Service. These Service Providers have access to your Personal Data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Some of our Service Providers include:
- Payment processors for handling financial transactions
- Cloud storage providers for storing data securely
- Analytics companies like Google Analytics and Firebase for monitoring usage
Analytics and Tracking
We use third-party services like Google Analytics and Firebase to track and analyze usage of our Service. These services collect information about user behavior, such as how users access and navigate our website, the time spent on various pages, and user engagement metrics. The data collected is used to improve our platform's functionality and user experience.
Payments
When making payments through our Service, we use third-party payment processors such as Paystack, Cryptomus, and other recognized processors. These third parties handle your payment information directly, and their privacy policies govern how your payment data is processed. We do not store your payment card details on our servers.
Links to Other Websites
Our Service may contain links to external websites that we do not control. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before submitting any personal information to those websites.
Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal data from anyone under 18. If we become aware that we have inadvertently collected data from a child, we will take immediate steps to delete that data.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or the data we hold about you, please contact us:
- By email: [email protected]